Since using it, I now have my whole family using Skype. Some are on Macs, others on PCs, making video conferencing platform independent with Skype has been a great help.
Anyway, video conferencing wasn’t supposed to be the focus of this article. Instead I want to talk about my experience using Skype as a fully fledged office phone line.
Calling Regular Phones
Calling between computers using Skype is completely free, lets get that one clear to start with.
However, Skype also offers the ability to call mobile or land lines with a service called “SkypeOut“. If you are based in USA or Canada, then this service is a flat $14.95 US for a whole year ($29.95 after January 31, 2007). The flat fee gives you unlimited calling to anywhere in the United States and Canada.
Yep, you read that right. Let me repeat; $14.95 for a full year of free calls to anywhere in USA and Canada.
For someone whose business is primarily operated in Canada with clients dotted all over the States, paying $14.95 for a year of phone service is going to save me hundreds of dollars.
Outside of North America you can load up your Skype account with SkypeOut credit, and then call from as little as 0.02c a minute.
What About People Calling You?

Now, there is one catch. With SkypeOut you can make calls to anyone, but it doesn’t let you receive any calls. You won’t get an incoming phone number unless you subscribe to the “SkypeIn” service. SkypeIn is a one time yearly fee that gives you a dedicated phone number from one of 14 different countries. Interestingly Canada is not currently one of the countries that you can get a phone number from. If anyone knows why, then I’d be interested. I suspect it something to do with Telus or Bell.
Considering most of my clients were in the States, opting for a US number instead of a Canadian number was not a big issue for me. Canadian numbers are formatted identically to US numbers, all that changes is the area code.
The Skype in service costs around $40 US after conversion from euros. You even get the option to pick the number you want, or search for specific number combinations.
What’s The Call Quality Like?
That’s the big question. It’s all very good paying much less for a phone service, but if you end up getting choppy or dropped calls frequently, then it’s not going to be worth it.
My experience with voice quality on Skype so far has been superb. The audio is clear, it hasn’t dropped any calls and the audio has only become choppy in a few isolated cases. Even if a call was choppy in parts it was still better than most cell phone calls and didn’t affect the conversation at all.
As long as you are on a broadband connection and you’re not tying up your bandwidth by downloading large files all day, you can expect to get call quality at least as good as your regular phone line. Using a Wi-Fi connection doesn’t seem to cause any problems either.
I also configured my router’s firewall to allow Skype to make and receive calls directly to my computer without it having to use clever techniques to bypass firewalls. This is supposed to improve call quality and call reliability. It’s dead simple to do, check out these instructions on setting up port forwarding for Skype.
So, You Talk Into Your Computer?

No. If you are serious about using Skype for making and receiving important calls then it’s definitely worth picking up an actual handset. I picked up a USB desktop phone from Ebay for about $35 US. By using an actual phone with Skype you almost completely forget that it’s running through your computer. You can dial and accept calls all through the handset, and it even rings like a normal phone.
What If My Computer Is Turned Off?
Unless you decide to buy a Skype Wi-Fi Phone that doesn’t need a computer, then you’ll need one to use the Skype service.
This works just fine for me as it’s an office phone, and I’ll have my computer turned on the whole time anyway. However, Skype also offers the ability to forward calls when you are away or have your computer turned off. So if I pop out for a coffee, or even decide to do some work away from an internet connection, I can still get my calls forwarded to my cell phone. I believe this only costs around 1c per minute (you get around an hour of call forwarding credit with SkypeOut).
If you buy a SkypeIn number then you also get free voicemail with Skype. The application will alert you when you have any voice messages as well as the number of missed calls. Without SkypeIn you can get voicemail for around $20 US a year.
Totaling It Up
Overall $14.95 for SkypeOut and $40 for SkypeIn gives me a years worth of calling for just under $55 dollars. That’s basically less than one month of my cell phone service (which charges me 30c a minute long distance).
Even if you don’t want to buy a USB phone to use on top of that, there are some cheap standard phone to USB phone converters available that will let you use your regular phone with Skype.
Skype is a free download for Windows, Mac OS X, Linux and Windows Mobile.
Jim Van Wyck 9:04 am on January 30, 2007 Permalink |
Thanks Andy!
Your work on this clean, elegant theme is most appreciated.
Jim
PS… a fellow islander from Courtenay
D. Johnson 12:54 pm on January 30, 2007 Permalink |
I don’t know if it’s just me but when I use this on my WP 2.1 installation I don’t show any posts at all.—Also when you check the version from the Administration Interface it sends you to a page that says you are still using v0.2.2 of the theme even thought it’s v0.2.3 installed.
BTW, thanks for a cool theme.
Darren Heitner 3:03 pm on January 30, 2007 Permalink |
I already use your Durable theme at http://www.sportsagentblog.com As you can see, I have customized it quite a bit. I was wondering if there is any way that I can update to your newest version to fix all the problems I have been having with my IE users without losing all of my customization. Thanks!
Andy P 4:38 pm on January 30, 2007 Permalink |
Darren, you can try copying the styles directory from v0.2.3 into your durable theme directory.
You’ll also need to copy lines 14 to 16 from v0.2.3’s header.php into your header.php (its the [ie7] comment lines).
That should fix IE7 issues. Make sure you backup first.
phoenixdynasty 9:25 am on January 31, 2007 Permalink |
Hello Andy,
I’ve previously installed durable-v022. I’ve tried to delete it prior installing this latest version but the folder colourmod, images and jscript won’t delete. Anyway, I proceeded uploading durable_v023. When I check it in my dashboard, it says Broken Themes (The following themes are installed but incomplete. Themes must have a stylesheet and a template.). Where could be my error?
Bill Gates 11:55 pm on January 31, 2007 Permalink |
moonlight -> wp2.1
mike 1:59 pm on February 2, 2007 Permalink |
I installed v.23 but only the header is showing up on my website….
what’s wrong?
D. Johnson 3:47 pm on February 2, 2007 Permalink |
I think the package is borked I experienced that same issue and mentioned it above but no response from Andy on it.
Andy P 4:02 pm on February 2, 2007 Permalink |
Mike, D. Johnson: What version of WordPress are you running? Can you point me to a link that shows this problem. Are there any error messages at all?
Thanks.
Phil 10:01 pm on February 2, 2007 Permalink |
Hi,
We are just in the process of moving across to your template – which is great by the way.
I downloaded an earlier version which works great on my mac with omniweb as well as safari. However, the latest two versions do not allow the drop down menus at the top for archives, links etc. When you click on them nothing happens.
We are running an older version of wordpress 2.01 – so that maybe the problem. I will update that soon.
Any suggestions?
mike 10:13 am on February 3, 2007 Permalink |
you can click on my blog, it’s just showing the header…
I’m running wordpress 2.1
D. Johnson 10:22 am on February 3, 2007 Permalink |
As I mentioned in my previous post I was running 2.1 had just updated to it. I even deleted all previous theme preferences and entirely remove the theme (rm’d). So it was a clean install of it.
Here’s a preview of how it looks on my blog:
http://www.djohnson.info/index.php?preview_theme=Durable
mike 10:40 am on February 3, 2007 Permalink |
I get what johnson is getting but I actually have colors in the header… I’m not seeing any on his
thatcher 11:09 am on February 3, 2007 Permalink |
Hi Andy –
When I load the theme for my site (using WordPress 2.1 and Durable 2.3) and when I go to http://www.blazenewmedia.com/projects/durable/ on your site and click the image that loads this link: http://themes.blazenewmedia.com/?wptheme=Durable
I just see the page as if there is no style applied … And I am seeing this in Firefox 2.0.0.1 and ie 7.0.5730.11 … so it’s not my browser … also other themes that I apply work …
Just wanted to give you a heads up.
Andy P 10:42 am on February 4, 2007 Permalink |
Hi Guys, thanks for the feedback and testing. I have uploaded a new version of Durable (0.2.4) which can be found here. Please let me know if this fixes the problems, I’m just going by the error messages I saw, as I can’t replicate them on my testing environment.
Cheers, Andy.
Alpesh Nakar 6:59 pm on February 5, 2007 Permalink |
It’s all good mate!
Thanks
Alpesh
D. Johnson 2:25 pm on February 6, 2007 Permalink |
Hi Andy, Thanks for the update. Looks like I’ve got the same issue so will look at the code and see what’s up. Here’s one error that is very noticeable, it’s in the Pages and Links tab and seems to have something to do with the blogroll:
Fatal error: Cannot use object of type stdClass as array in /home/djohnson/public_html/wp-content/themes/durable/functions.php on line 126
Lee 1:32 am on February 10, 2007 Permalink |
The layout, look and feel, and feature set in Durable is dynamite. Thanks! It shows off your skill.
I only gave v0.2.2 a cursory look (I found it on my Dreamhost.net WordPress install) and it looked tremendous. I then installed v0.2.4. It’s broken
I’m running WP 2.1. I’ve disabled all plugins. I see the same error that D. Johnson mentioned in both IE and Firefox. The window shows the “Home | Archives … ” line and nothing else. View-source shows me the following right after links to my Pages:
—————————
Fatal error: Cannot use object of type stdClass as array in /home/.author/leedh/lee.org/blog/wp-content/themes/durable/functions.php on line 126
—————————
It’d be great to see this theme working!
Ken 5:49 am on February 10, 2007 Permalink |
Hi! Andy, I met the same problem as Lee said above. The version of my wordpress is 2.1 ella, and Durable is 0.2.4. What my activate plugin are Behavior, Google Analytics, Google Sitemaps, Ultimate Tag Warrior, WordPress Database Backup, wp-cache and WP-Cron. My blog address is: http://www.kenlee.cn.
Would you do me a favour to let me know how to make the theme work well? Thank you!
Antonio 10:11 am on February 13, 2007 Permalink |
Hi, i was curious if anyone knew how to change the size of the text where the “Popular categories” on the index page and on the archives page. Im new to this but i really love this theme. My previous attempt had been to change all the font-size tags in the cssstyles file. Im guessin was wrong cus the text still comes out bigger than i would like from the rest of the site. I would appreciate any help. Ive trying to do this for days. Thanks.
D. Johnson 7:06 pm on February 13, 2007 Permalink |
Okay Andy I think I see what the problem is. If you go to line 126 of functions.php and change it from:
$num_links[$cat[‘link_category’]] = $cat->link_count;
to:
$num_links[$cat->link_category] = $cat->link_count;
you end up getting a new error on line 138. The problem here is you have an array of objects that you are breaking into with a foreach, however you aren’t treating the resulting variable $cat ($cats as $cat) as an object but rather an array.
It seems that this problem results when there is more than one category thus you return multiple arrays.
Anyway fix one bug and another one shows up.—Thought this may point you to the root of the problem.
Andy Peatling 9:54 am on February 14, 2007 Permalink |
D. Johnson thanks for the heads up. I’ve been super busy over the last few weeks so I haven’t really had any time to look at this. I’ve gone in however and made some more changes along the lines you mentioned.
Try downloading the newest version and see if that helps. Cheers.
Durable v0.2.5
D. Johnson 10:37 am on February 14, 2007 Permalink |
Fixed! Thanks Andy.
Andy 2:26 pm on February 14, 2007 Permalink |
Excellent, thanks for the help in getting this sorted.
adam 3:16 pm on February 14, 2007 Permalink |
Thanks for the 2.5 update, almost all my problems were solved. The only issue I’m having now has to do with the links under “Pages & Links”. To the right of my links is now printed out the text that should only appear when the mouse hovers over the link. Is that an issue with this build of Durable? You can check out what I’m talking about at http://www.sandersconnection.com . Thanks so much for the great theme
lostsnow 10:23 am on February 20, 2007 Permalink |
there is something wrong under “Pages & Links” when the links categories are more than 2 .
the links are duplicate under different categories .
Rod 4:48 pm on February 27, 2007 Permalink |
a great feature (even if your theme is fantastic) … when you desactive the option which lets user to customize the theme, it would be great, in the header links, or in the theme admin, to let the admin to customize the theme : I find it very intuitive, and don’t need to open notepad to customize the theme. Of course, in thise case, modifications done by admin is visible by all users.
McH 5:47 am on March 3, 2007 Permalink |
Thanks for a great WordPress theme Andy!
It may not have all the widgets, but it certainly has all the style…
Darren Heitner 2:32 pm on April 20, 2007 Permalink |
My links drop down is all wacked out since I upgraded my wordpress. Someone help!!!
Marc 4:14 am on May 19, 2007 Permalink |
I really love this theme and the amazing way in which you can customise it!
But I would like to know if there’s a way to get all the old posts to appear vertically one below the other like standard themes. I would like to display the full content of the last 20 of my posts on the main page itself. I know the theme is not well suited to that but I’d like to know if it can be done easily.
incredulity 4:45 pm on February 21, 2008 Permalink |
I think Durable rocks!! and just wanted to put a shot out to let you know.
I will be leveraging your genius over at…
iameinstein.com – Please, call me Al
Thanks for doing what you do!
Sincerely,
“Al”
the reel good will hunting, too
ithinkdifferently.com
Mdesign 10:06 am on August 11, 2008 Permalink |
I got this error : [Mon Aug 11 11:18:05 2008] [error] PHP Warning: Cannot modify header information – headers already sent by (output started at /home/ftpxxx/xxx.com/html/xxx/blog/wp-content/themes/Durable/functions.php:167) in /home/ftpxxx/xxx.com/html/xxx/blog/wp-includes/pluggable.php on line 694
Any help on this?
Thanks a lot!
BadGirl52 6:17 pm on October 10, 2009 Permalink |
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